FAQ

1. What materials are your furniture made of?
   Our furniture is made from high-quality solid wood, engineered wood, metal, and premium fabrics to ensure durability and comfort.
2. Are the colors of the products the same as shown in the pictures?
   We try to represent colors as accurately as possible, but slight differences may occur due to screen settings or lighting.
3. Do you provide assembly instructions?
   Yes, most of our furniture comes with detailed instructions and the necessary hardware for easy at-home assembly.
4. Can I customize the size or design of the furniture?
   At this time, we only offer standard sizes and designs. Custom orders are not available.
5. What shipping methods do you use?
   We partner with reliable U.S. carriers to ensure safe and timely delivery. Shipping options and estimated delivery dates will appear at checkout.
6. How long does delivery take?
   Delivery typically takes 5 to 10 business days depending on your location.
7. How can I track my order?
   Once your order ships, we’ll send you a tracking number via email so you can monitor the shipment in real time.
8. What is your return policy?
   We accept returns within 30 days of delivery, as long as the item is unused and in its original packaging. To start a return, email us at [email protected].
9. Do your products come with a warranty?
   Yes, all our furniture comes with a one-year limited warranty that covers manufacturing defects.
10. How should I care for my furniture?
    Clean regularly with a soft, dry cloth. Avoid direct sunlight, harsh chemicals, or moisture to maintain the quality and longevity of your furniture.
11. What payment methods do you accept?
    We accept American Express, Apple Pay, Mastercard, PayPal, and Visa for secure and convenient checkout.
12. Is shopping on your website safe?
    Yes, our website uses SSL encryption to protect your personal and payment information.
13. Can I cancel or change my order after placing it?
    Please contact us as soon as possible at [email protected]. If your order hasn’t been processed yet, we’ll do our best to accommodate changes.
14. Do you offer gift wrapping or personalized messages?
    Not at the moment, but we’re exploring this option for future updates.
15. What should I do if my furniture arrives damaged?
    If your item is damaged in transit, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund.